Texas Consumer Complaint and Recovery Fund Notice
This notice is required by the Texas Department of Savings and Mortgage Lending for all licensed mortgage brokers operating in Texas.
Consumer Complaint Notice
Forest Hills Mortgage is licensed under the laws of the State of Texas and by state law is subject to regulatory oversight by the Texas Department of Savings and Mortgage Lending.
Any consumer wishing to file a complaint against a mortgage banker, a licensed mortgage banker residential mortgage loan originator, or a licensed residential mortgage loan originator should complete and send a complaint form to the Texas Department of Savings and Mortgage Lending.
Texas Department of Savings and Mortgage Lending
2601 North Lamar, Suite 201
Austin, Texas 78705
Toll-free: (877) 276-5550
Website: www.sml.texas.gov
Complaint forms and instructions may be obtained from the department’s website or by calling the toll-free number above.
Recovery Fund Notice
Required Statutory Notice
A toll-free consumer hotline is available at (877) 276-5550.
The Department maintains a Recovery Fund to make payments of certain actual out-of-pocket damages sustained by borrowers caused by acts of licensed residential mortgage loan originators.
A written application for reimbursement from the Recovery Fund must be filed with and investigated by the Department prior to the payment of a claim. For more information about the Recovery Fund, please consult the Department’s website at www.sml.texas.gov.
About Forest Hills Mortgage
Company NMLS: #1982611
Loan Originator: Matthew Mergo, NMLS #563819
Licensed in: Texas, Florida, Pennsylvania
To verify our licensing or file a complaint directly with the Nationwide Multistate Licensing System, visit NMLS Consumer Access.
This notice is posted in compliance with the Texas Finance Code §156.301 and related Texas Department of Savings and Mortgage Lending regulations. Last updated: May 2026.