Our Commitment

Forest Hills Mortgage believes that financial services should be accessible to everyone. We are committed to providing a website that is accessible to people of all abilities, in alignment with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA standards published by the World Wide Web Consortium (W3C).

Accessibility is not a one-time project — it’s an ongoing commitment. We work to maintain and improve the accessibility of this site as we add new content and features.

Accessibility Features

This website is designed to support:

• Keyboard navigation — all interactive elements can be accessed without a mouse
• Screen readers — content is structured with semantic HTML and meaningful alternative text for images
• Text resizing — content remains readable when browser text is enlarged up to 200%
• Color contrast — text and interactive elements meet or exceed WCAG AA contrast requirements
• Clear headings and structure — pages are organized with logical heading hierarchy for assistive technology users
• Descriptive link text — links describe their destination rather than relying on context

Known Limitations

While we strive to make this site fully accessible, some content or third-party features may not yet meet our accessibility standards. We’re actively working to identify and address these areas. If you encounter content that creates an accessibility barrier, please let us know — your feedback helps us prioritize improvements.

Ongoing Efforts

We regularly review this site for accessibility and make improvements as we identify issues. This includes:

• Testing pages with screen readers and keyboard-only navigation
• Verifying that new content meets accessibility standards before publishing
• Updating older content as resources allow
• Staying current on accessibility best practices and evolving standards

Contact Us About Accessibility

If you have difficulty accessing any part of this website, or if you have suggestions for improving accessibility, please contact us directly. We take accessibility feedback seriously and will work to resolve issues promptly.

When contacting us about an accessibility issue, please include:

• The page URL where you encountered the issue
• A description of the problem
• The assistive technology you were using (if applicable)
• The best way to follow up with you

We aim to respond to accessibility inquiries within two business days.

Alternative Communication

If any part of this website is inaccessible to you, we’re happy to provide information or services through alternative channels. You can reach me directly by phone, text, or email — and I’ll personally make sure you get the information or assistance you need without barriers.

This Accessibility Statement was last updated in May 2026. We review and update this statement at least annually or when significant changes are made to the site.