Statement Instructions

Exactly how to pull your bank statements for underwriting

Underwriting is picky about statements in ways nobody warns you about — the format, the pages, the date ranges. Pick your bank and what your loan file needs, and this builds step-by-step instructions for your exact accounts — including the interim statement that covers the gap since your last statement closed.

Why I built this

Half the delays in underwriting come down to statements: a CSV export instead of a PDF, a screenshot with the account holder’s name cropped off, a missing page four that was intentionally blank. And every bank hides its downloads somewhere different. I built this tool to spare you the frustration and the guesswork — pick your bank, tell it what the file needs, and follow the steps on screen or send them to yourself. Nothing here is a secret; it’s just the stuff that makes your file move fast the first time.

— Matt Mergo · NMLS #563819
Your instructions
The golden rules, whatever your bank: always PDF (never CSV, Excel, or cropped screenshots), always every page (even the blank ones), and the document must show your name, at least part of the account number, and the bank’s name. Bank menus change over time — if a step doesn’t match your screen, the universal steps at the top of your instructions work at any institution.

This tool provides general guidance for retrieving account documents and is not financial or legal advice. Bank navigation paths change over time; when in doubt, your bank’s support line can produce any statement or activity report. Forest Hills Mortgage · Matt Mergo, NMLS #563819. Equal Housing Lender.